terms and conditions

Terms and Conditions for Services

Client: The individual or entity contracting with Skyline Medical Requisites Trading LLC for services.
Services: Includes all design, execution, sales, maintenance, and marketing work agreed upon between the company and the client.
Scope of Work: All pre-agreed details regarding the services provided by the company.

The scope of work will be clearly outlined in the agreement signed by both parties.
Any requests for changes to the scope of work after signing the contract must be approved in writing by the company, with a revised cost and timeline evaluation based on the requested changes.
The company reserves the right to refuse modifications that change dramatically the original agreement.

Pricing is based on the agreed-upon scope of work.
If the client requests significant changes that increase or change the scope of work, the company reserves the right to revise any discounts or adjust the project cost accordingly.

If the client wishes to cancel the contract before project completion, a cancellation fee of 30% of the total contract value will apply, in addition to any costs incurred by the company up to the cancellation date.
The company reserves the right to terminate the contract if the client breaks any terms of the agreement or delays payments.

The company is not responsible for any losses resulting from delays caused by changes or additional requests made by the client.
The client assumes full financial responsibility for any impact resulting from cancellation, modification, or postponement of the scope of work.

In the event of a dispute, both parties will initially attempt to resolve the matter amicably.
If no resolution is reached, the dispute will be governed by the applicable laws of the United Arab Emirates.

By signing the contract or accepting these terms and conditions electronically, the client agrees to comply with all the terms outlined above.

Client: The individual or entity purchasing goods from Skyline Medical Requisites Trading LLC.
Goods: Includes all products sold by the company to the client.

Prices for goods and services are determined upon signing the invoice or agreement.
Payments must be made in accordance with the terms stated in the invoice.

The client may request a return or replacement of goods within [7 days] of receipt, provided the products are in their original, unused condition, including all accessories and original packaging.
The client is responsible for shipping costs associated with returns unless the products are defective or delivered in error.
For custom-ordered goods unavailable in Skyline Medical Requisites Trading LLC’s inventory, once an order is confirmed, the initial deposit is non-refundable under any conditions.
If the client rejects the goods for reasons unrelated to manufacturing defects or deviations from agreed specifications, the client is not entitled to a refund and must complete any remaining payments.
In cases of defective or non-compliant goods, the company will replace or correct the issue as per the agreement.

The company provides a warranty for goods as specified on the invoice, starting from the date of purchase.
The warranty covers manufacturing defects only and excludes damage caused by misuse, unauthorized modifications, or repairs performed by parties other than Skyline Medical Requisites Trading LLC.
If a defect is discovered during the warranty period, the company will repair the product at its sole discretion.
To claim the warranty, the client must present the original invoice or proof of purchase.

The company is not liable for damages resulting from the misuse of goods or failure to follow usage instructions.
In all cases, the company’s liability will not exceed the purchase value of the product.

Any disputes will be resolved amicably between the parties.
If an agreement cannot be reached, disputes will be settled according to the laws of the United Arab Emirates.

By purchasing goods or accepting these terms electronically, the client acknowledges reading, understanding, and agreeing to all the terms mentioned above.