Who are we? What defines Skyline Med?

Skyline Medical Requisites Trading LLC was founded in Dubai in 2019 and is a leading provider of integrated medical and dental solutions across the UAE, Oman, and the GCC. We specialize in clinic setup, medical equipment supply, maintenance, approvals, and digital marketing for healthcare facilities.

What areas does Skyline Med serve?

We serve clients across the UAE, Oman, and other GCC countries, providing both on-site and remote support depending on the service.

Do you operate in Oman and other GCC countries?

Yes, Skyline Med operates across the UAE, Oman, and the wider GCC region.

How are products sourced from your website?

All products are sourced directly from authorized manufacturers or official distributors, ensuring authenticity, quality, and compliance with international standards.

How can I purchase medical equipment from your store?

You can place an order directly through our online store or contact our sales team for customized quotations and B2B solutions.

Are Skyline Med invoices accepted by Amazon or other platforms?

Our invoices are official commercial invoices issued by Skyline Medical Requisites Trading LLC. Acceptance by third-party platforms depends on their individual policies.

What is Skyline Med and what services does it offer?

 Skyline Med is a specialized medical solutions provider offering a complete clinic setup for dental, dermatology, and aesthetic practices. Our services include medical equipment supply, installation, training, technical support, and operational consulting

Does Skyline Med provide device + topical regimen bundles?

Yes, we offer integrated solutions that combine medical devices with approved topical regimens to enhance clinical outcomes and maximize treatment efficiency

What services does a typical medical equipment store in the UAE offer?

Most reputable medical equipment stores in the UAE provide equipment sales, installation, commissioning, training, after‑sales technical support, spare parts supply, and regulatory guidance for DHA, MOH, or SFDA approvals—making them a one‑stop partner for clinic setup. (Keywords: medical equipment store UAE, clinic setup Dubai)

How can I find a reliable medical supplies shop in Dubai?

Look for authorised dealers with manufacturer certifications, clear warranty and service agreements, client testimonials, and DHA or local authority experience; search terms like “medical supplies Dubai official distributor” will surface trustworthy suppliers. (Keywords: medical supplies Dubai, authorised distributor)

Do medical equipment suppliers in the Gulf offer device + topical regimen bundles?

Yes—many suppliers bundle devices with evidence‑based topical regimens and protocols to improve treatment outcomes and offer a complete solution for clinics and med spas. (Keywords: device topical regimen UAE, treatment bundles)

What distinguishes a Skyline‑style medical equipment store from smaller vendors?

Skyline‑style providers combine product breadth (lasers, dental, dermatology), installation & training services, regulatory support, and ongoing technical maintenance—delivering a turnkey solution for clinics. (Keywords: Skyline Med alternative, turnkey clinic setup)

How long does it take to complete a clinic from scratch?

Clinic completion typically takes between 8 to 14 weeks, depending on clinic size, scope of work, and government approvals.

Can the clinic design be modified during execution?

Yes, minor modifications can be made during execution, provided they comply with approval standards. Major changes may affect cost and timeline and require written approval.

What documents are required to start a clinic project?

Basic requirements include approved layout drawings, tenancy contract, trade license, and relevant authority approvals.

Do you provide installation services?

Yes, we provide full installation, calibration, and commissioning services for all supplied equipment.

What is the best system for a clinic looking to offer a wide range of skin rejuvenation services?

Multi‑platform aesthetic systems that combine technologies such as RF, IPL, laser, and HydraFacial are ideal for clinics aiming to treat multiple skin concerns with one machine.

What equipment is best for treating multiple skin issues in a single session?

Versatile non‑invasive devices that integrate skin tightening, texture improvement, and rejuvenation allow clinics to deliver comprehensive treatments efficiently

What equipment is recommended for clinics dealing with weight‑loss related skin laxity?

Non‑invasive skin tightening technologies such as RF and HIFU are highly effective for addressing post‑weight‑loss skin concerns.

How long does it take to complete a clinic from scratch?

A complete clinic setup usually takes 8–14 weeks, depending on clinic size, scope of work, and approval timelines.

Can the clinic design be modified during execution?

 Yes, minor design changes can be made during execution if they comply with approval standards. Major changes may impact cost and timeline and require written approval.

What documents are required to start a clinic setup project?

Basic requirements include approved layout drawings, tenancy contract, trade license, and relevant authority documents.

Do you provide installation services for clinics?

Yes, Skyline Med provides full installation, calibration, and commissioning for all supplied medical and dental equipment

Does Skyline handle government approvals (DHA, Civil Defense, Concordia)?

Yes, we manage the entire licensing and approval process from start to finish, including DHA, Civil Defense, Concordia, and other relevant authorities.

What approvals are required to open a clinic in Dubai?

Approvals typically include health authority licensing, civil defense approval, building management approval, and municipality clearances.

Does Skyline Med assist with Dubai health authority approvals?

Yes, we guide clinics in selecting DHA‑compliant equipment to ensure smoother approval and licensing processes in Dubai

Does Skyline Med handle government approvals in Dubai?

 Yes, we manage the complete approval process including DHA, Civil Defense, Concordia, and other relevant authorities.

What documents are required for the licensing process?

Documents usually include layout drawings, tenancy contract, trade license, passport copies, and professional licenses

What approvals are required to open a clinic in Dubai?

Typical approvals include health authority licensing, civil defense approval, municipality clearance, and building management approval.

Which brands do you work with?

We work with trusted global brands including KaVo, DMEGA, FOMOS, Refine, COXO, and other internationally recognized manufacturers.

Is Skyline the official distributor of KaVo products in Oman?

Yes, Skyline Med is the exclusive official distributor of KaVo products in Oman.

Do you offer equipment installation and training?

Yes, we provide professional installation, calibration, and on-site user training after delivery for dental equipment.

What is the cost for checking dental chairs and equipment?

We offer a fixed-rate inspection service, including a detailed technical and service report.

What are the types of dental handpieces?

Dental handpieces include high‑speed handpieces, low‑speed handpieces, electric handpieces, and surgical handpieces, each designed for specific clinical applications.

How fast does a high‑speed dental handpiece rotate?

 High‑speed handpieces can rotate up to 400,000 RPM, enabling precise and efficient tooth preparation.

What torque levels can electric dental handpieces reach?

Electric handpieces deliver consistent high torque, significantly higher than air‑driven systems, providing better control and cutting efficiency.

What is a surgical handpiece used for?

Surgical handpieces are primarily used for oral surgery and implant procedures, offering high torque and controlled cutting of bone.

How long does a dental handpiece last?

With proper maintenance and sterilization, a dental handpiece typically lasts between 3 to 5 years.

Which dental equipment brands do you work with?

We work with globally trusted brands such as KaVo, DMEGA, FOMOS, Refine, COXO, and other certified manufacturers.

Is Skyline Med the official distributor of KaVo in Oman?


Yes, Skyline Med is the exclusive official distributor of KaVo products in Oman

Do you provide installation and training for dental equipment?

 Yes, we offer professional installation, calibration, and on-site user training after delivery.

Is a demo available for aesthetic devices?

Yes, demos can be arranged upon request, subject to product availability and location.

How do I know the warranty of a product?

Warranty details are clearly mentioned on the invoice and start from the date of purchase.

What if a product is out of stock?

You may contact our sales team to place a pre-order or receive alternative product recommendations.

What is a HydraFacial machine?

A HydraFacial machine is a non‑invasive skin rejuvenation system that cleanses, exfoliates, extracts, and hydrates the skin using patented vortex technology.

What is the best professional HydraFacial machine?

Original, medical‑grade HydraFacial systems with multiple treatment protocols are considered the most reliable and effective.

What type of laser is Candela GentleMax Pro?

Candela GentleMax Pro is a dual‑wavelength laser system combining Alexandrite and Nd:YAG technologies, suitable for all skin types.

What is Candela GentlePro?

Candela GentlePro is an advanced laser platform designed for hair removal and treatment of various dermatological conditions.

What type of laser systems does Cynosure offer?

Cynosure provides a range of laser and energy‑based systems including Alexandrite, Nd:YAG, and IPL technologies.

Which non‑invasive aesthetic devices offer the best ROI for clinics?

High‑demand, multi‑application skin rejuvenation devices with fast treatment times typically deliver the best return on investment.

What devices are suitable for high‑throughput dermatology clinics?

Systems with minimal downtime, rapid treatment cycles, and built‑in operational monitoring tools are ideal for busy clinics.

Is a demo available for derma and aesthetic devices?

Yes, product demonstrations can be arranged upon request, subject to availability and location.

How can I check the warranty of an aesthetic device?


Warranty details are mentioned on the invoice and start from the purchase date.

How should dental handpieces be sterilized effectively?

Handpieces should be cleaned, lubricated, and sterilized using steam autoclave sterilization according to manufacturer guidelines.

What type of heat sterilization is appropriate for high‑speed handpieces?

Steam sterilization (autoclave) is the recommended heat sterilization method for high‑speed dental handpieces.

How long should dental waterlines be flushed after each patient?

 Dental waterlines should be flushed for approximately 20–30 seconds after each patient.

How can limescale be removed from sterilizers?

Limescale should be removed using manufacturer‑approved descaling solutions to avoid equipment damage

Do you provide after-sales technical support?


Yes, Skyline Med offers full after-sales technical support including maintenance and repairs.

How long does maintenance or repair take?

Service timelines depend on the issue and availability of spare parts, and our team will provide an estimated timeframe.

Who inspects and services the equipment?

All inspections and repairs are handled by qualified and trained Skyline Med engineers

Do you offer a warranty on equipment? For how long?

Yes, all equipment supplied by Skyline Med includes a manufacturer’s warranty ranging from 1 to 2 years, as specified on the invoice. The warranty covers manufacturing defects only.

Do you provide after-sales technical support?

 Yes, our technical service team provides full after-sales support, including preventive maintenance, repairs, and troubleshooting.

How long does it take to process maintenance or repair requests?


Service timelines depend on the type of issue and spare parts availability. Our team will provide an estimated timeframe after inspection.

Who will inspect my equipment?

All inspections and repairs are carried out by certified and trained Skyline Med engineers.

Does Skyline Med supply original spare parts for medical equipment?

Yes, we provide genuine spare parts to ensure optimal performance and extended equipment lifespan

Do you supply spare parts after sales?

Yes, Skyline Med has a dedicated spare parts division to support all supplied equipment.

Do you supply spare parts after sales?

Yes, Skyline Med has a dedicated spare parts department to support all supplied medical, dental, and aesthetic equipment.

How can clinics place orders with Skyline Med?

Orders can be placed directly through our sales team, who assist with product selection and customization.

How can I shop on the website as a guest?

You can browse products, add items to your cart, and checkout without creating an account.

Can I buy multiple products in one order?

Yes, multiple products can be purchased within a single order.

What is a Wishlist and how does it work?

The Wishlist allows you to save products for future reference or purchase.

What should I do if I cannot place an order or add items to cart?

Please contact our support team for immediate assistance.

How do I know my order is confirmed?

You can browse products, add them to your cart, and complete checkout without creating an account.

How do I shop on your site as a guest?

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How can I place an order?

Orders can be placed directly through the online store or by contacting our sales team for assisted or bulk purchases

Can I buy multiple products in a single order?

 Yes, you can add multiple products to your cart and place them in one order.

What is a Wishlist and how do I use it?

 The Wishlist allows you to save products for future reference or purchase by clicking the “Add to Wishlist” option.

What do I do if I am not able to place an order?

 Please contact our customer support team for immediate assistance

I am not able to add any product to my cart. What should I do?

This may be due to technical issues or stock availability. Contact our support team for help.

How much does a HydraFacial machine cost?

The price of a HydraFacial machine varies depending on the model and configuration; contact Skyline Med for a tailored quotation.

How much does a dental chair cost?

Dental chair pricing depends on features and brand, typically ranging based on configuration and clinic needs.

How much does a Candela laser machine cost?

Candela laser system pricing varies by model and specifications; we recommend requesting a customized quote.

Are there any hidden charges?

 No, all charges are clearly stated on the invoice.

What payment methods are accepted?

 We accept bank transfers, online payments, international cards, and Cash on Delivery (where applicable)

Is online payment secure?

 Yes, all payments are processed through secure and encrypted payment gateways.

What should I do if payment fails or is deducted without confirmation?


Please contact our support team with payment details for immediate resolution.

What discounts are available?

 Discounts may be available on selected products, bulk orders, or promotional campaigns. Please contact sales for current offers.

What is Skyline Med’s pricing policy?

Prices are based on the agreed scope of work or invoice terms and are clearly stated before confirmation.

Are there any hidden charges?

 No, Skyline Med does not apply hidden charges. Any additional costs will be communicated in advance.

How do I pay for my order?

 We accept bank transfers, online payments, international credit/debit cards, and Cash on Delivery (where applicable).

How do I know my payment is secure?

 All online payments are processed through secure, encrypted payment gateways.

Does Skyline Med offer delivery and installation services?

Yes, we provide full delivery, installation, and commissioning services for all supplied equipment.

What is the estimated delivery time?

Delivery takes 2–5 business days within the UAE and 7–14 days across the GCC.

Do you ship outside the UAE?

 Yes, we ship to Oman and other GCC countries.

How can I track my order?

 Tracking information will be shared once the order is dispatched.

Why did I receive a partial order?

 Items may be shipped separately based on availability or supplier location.

What is the estimated delivery time?

 Delivery usually takes 2–5 business days within the UAE and 7–14 business days within the GCC

Why does delivery time differ between products?

 Delivery time varies depending on product availability, supplier location, and shipping method.

Where do you deliver?

 We deliver across the UAE, Oman, and selected GCC countries.

Does Skyline Med ship outside the UAE?

 Yes, we ship to Oman and other GCC countries.

Can I ship to a different billing address?

Yes, shipping and billing addresses can be different.

Will I receive a call before delivery?

 Yes, couriers usually contact customers before delivery.

How do I track my order?

Tracking details are shared once your order is dispatched.

What is your return and exchange policy?

Returns or exchanges are accepted within 7 days, provided products are unused and in original packaging.

What if I received a damaged or incorrect product?

Please contact our support team immediately for inspection and resolution.

How long does a refund take?

Refund timelines depend on the payment method used.

Which items can be exchanged?

Unused products in original packaging can be exchanged within 7 days of delivery.

What is your exchange and return policy?

Returns and exchanges are accepted within 7 days, subject to inspection and policy conditions.

I ordered the wrong product. What should I do?

I ordered the wrong product. What should I do?

I received a damaged product. What should I do?

Report the issue within 24 hours of delivery with photos for quick resolution.

How can I return or exchange a product?

Submit a return or exchange request through our support channels.

Can I return multiple products from one order?

Yes, multiple items from a single order can be returned together.

How long does return or exchange processing take?

Processing time depends on inspection and logistics, and you will be informed accordingly.

Who will pick up the returned product?

 Pickup will be arranged by our logistics team where applicable.

How long does a refund take?

Refund timelines depend on the payment method used.

Does Skyline Med support clinics with marketing and growth strategies?

Yes, we partner with clinics by offering strategic guidance on service positioning, equipment selection, and growth opportunities to maximize ROI.

Do you offer digital marketing and social media services for clinics?

Yes, Skyline Med provides full digital marketing and social media management services for medical facilities.

How can I partner with Skyline Med?

You can contact us through the website to explore partnership and collaboration opportunities

Do you have a loyalty program or community initiatives?

We periodically offer partnership programs and community collaborations. Contact our team for current opportunities.

Do you offer full social media management for clinics?

Yes, Skyline Med provides complete digital marketing and social media management services for medical facilities.

I want to partner with Skyline Med. What should I do?

Contact us through the website to discuss partnership opportunities.

Do you have a mobile application?

Currently, Skyline Med operates through its website. Updates will be announced if a mobile app is launched

I want to collaborate with the Skyline Med community. What should I do?

Please reach out through our contact form with collaboration details.

I want to contribute to your blog. What should I do?

You can contact our marketing team to submit your content proposal.

Do you have a loyalty program?

We periodically offer loyalty and partnership programs. Contact our team for current offers

Your Partner for Professional Medical Equipment in the UAE & GCC

Skyline Med offers a complete range of medical devices, aesthetic and dermatology equipment, dental equipment and devices and clinic equipment solutions tailored to the needs of modern healthcare facilities. Discover trusted products, expert support, and seamless sourcing from a leading medical equipment trading company.

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